Privacy And Security

We are committed to delivering a useful and satisfying experience, while protecting your privacy and security.

As this is a site whereby you order access to services and online materials, a certain amount of data must be collected as part of that process. By using this site, you express your agreement with the practices of collecting and maintaining user information described herein.

The information we collect

In addition to the data you supply to us when scheduling appointments, our Web site also collects certain data automatically which helps us better understand our users. This is information that is typically compiled in reports about our Web site traffic and does not contain data that identifies you personally.

Examples of such data include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; the Uniform Resource Locater (URL) clickstream to, through, and from our Web site, including date and time. Typically our reporting software collects session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-over), and methods used to browse away from the page.

We offer a level of service to our Fort Collins customers that is superior to the average plumbing, heating and air conditioner provider.

The use of “cookies”

As part of the method we use to communicate with you, this site collects email addresses and sets “cookies”.

Cookies are small text files that are stored on your hard drive. Cookies store information such as passwords and settings on a particular website. Your browser and our computer do not have any way of knowing who you are and that is what makes cookies helpful. Your browser looks at cookies and determines your settings on a particular Web site. We utilize cookies to help create a better experience for our users, and to allow us to gather data on who is finding our site useful.

If you do not like the use of cookies, it is up to you to adjust the setting on your computer to prevent cookies from being set. If you disable cookies you will still be able to access the services of this site, though you will lose some of the functionality we have designed.

Likewise, we collect email addresses as the means by which we confirm orders and provide access to service. Therefore, valid email addresses are required.

Security of the information you provide

Any information we collect will be for internal purposes exclusively. We will never sell, rent or give your personal information to any entity. We will use the information you provide to offer updates, announce new products, etc., which we believe will be of interest to you. Should you be contacted electronically for marketing purposes you will be given the chance to ‘opt out’.

Contact information

We enjoy hearing from you. If you have any comments on this or other issues, use the CONTACT button above to send us your message.